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DIAMATIX · Managed Services

Managed Firewall

Discuss policy administration, change control and operational ownership for supported firewalls.

Discuss your requirements

Is this right for your organization?

Managed Firewall

For IT teams managing multiple sites, inconsistent firewall rules or a growing change queue who need clear operational ownership without losing approval control.

The business outcomes to work towards

  • A clearer view of network exposure
  • Controlled changes with an audit trail
  • Fewer unmanaged rules and exceptions

What the engagement can cover

Select the activities that match your environment. The final scope, ownership and service commitments are agreed before delivery.

01

Policy hygiene & segmentation

Review permitted traffic, stale rules, administrative access and segmentation intent. Prioritize rule cleanup around business dependencies.

02

Change control & resilience

Plan approved changes, configuration backups and rollback steps. Review firmware and availability dependencies within the agreed operating scope.

03

Health, logs & escalation

Define health checks, log forwarding and escalation owners for supported devices. Separate device administration from SOC investigation responsibilities.

What you take into your service review

  • Agreed administration boundaries
  • Documented changes and exceptions
  • Named escalation responsibilities

Progress you can track

Agree the baseline and reporting cadence together. These are review measures, not promised performance figures.

  • Rule-review findings and unresolved exceptions
  • Approved changes and rollback readiness
  • Device health and telemetry gaps

From discovery to ongoing improvement

  1. 01

    Discover & prioritize

    Map critical services, assets, users and existing tools. Identify the gaps with the greatest business impact.

  2. 02

    Agree & activate

    Confirm licensing, access, change approvals, responsibilities and escalation. Validate the baseline before a controlled rollout.

  3. 03

    Operate & improve

    Review changes, exceptions and agreed measures. Assign the next improvements to named owners and track completion.

DIAMATIX · MDR360

MDR360 at the core. Managed controls around it.

Firewall administration maintains the control layer. MDR360 investigates supported network signals alongside endpoint and identity evidence, with response authority defined in your MDR agreement.

Explore MDR360

Clear scope. No assumed inclusions.

Firewall log monitoring in MDR360 is not the same as managed firewall administration. Administration must be contracted separately.

Questions before you get started

Explore the other operational layers

Managed Endpoint Security

For organizations with distributed users, inconsistent protection policies or uncertainty about which endpoints are actually protected.

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Vulnerability Management

For teams facing long vulnerability lists, competing remediation priorities or limited evidence that fixes have reduced exposure.

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Backup & Disaster Recovery

For organizations whose backups exist but whose ability to restore critical services, dependencies and access has not been demonstrated.

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Security Awareness Training (SAT)

For businesses with regular phishing exposure, new starters or high-risk roles such as finance, HR and privileged IT users who need training that matches real workflows.

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Email Security

For organizations exposed to impersonation, invoice fraud, malicious messages or inconsistent email policies across users and business units.

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Data Loss Prevention (DLP)

For organizations handling personal data, intellectual property or commercially sensitive information across endpoints, email and cloud collaboration.

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Build the right service around your business.

Discuss your environment, priorities and existing tools with DIAMATIX. Start with what matters most, not a bundle you do not need.

Discuss your requirements