DIAMATIX SOC
People, process and platform — around the clock
The DIAMATIX Security Operations Center is the operational engine behind MDR360 and every managed security service we deliver.
How the SOC works
Three foundations
People
Security analysts and incident responders working in shifts to provide continuous coverage.
Process
Documented triage, escalation and response playbooks with clear severity levels.
Platform
SHIELD SIEM/XDR correlates telemetry from customers' existing security technologies.
Operating principles
What you can expect from us
- Every escalated alert is reviewed by an analyst
- Response actions stay within your approved permissions
- Clear, documented communication for each incident
- European-based operations and data handling
- Continuous tuning to reduce noise over time
Meet the SOC behind MDR360
Arrange a consultation and see how our analysts would work with your environment.