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DIAMATIX

DIAMATIX · Managed Services

Backup & Disaster Recovery

Plan for recoverability, not simply the existence of a backup.

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Is this right for your organization?

Backup & Disaster Recovery

For organizations whose backups exist but whose ability to restore critical services, dependencies and access has not been demonstrated.

The business outcomes to work towards

  • Recovery priorities aligned with essential services
  • Restore evidence rather than backup assumptions
  • Clear recovery owners and dependencies

What the engagement can cover

Select the activities that match your environment. The final scope, ownership and service commitments are agreed before delivery.

01

Architecture & access review

Assess agreed workloads, backup coverage, retention and administrative access. Review isolation or immutability options where the platform supports them.

02

Recovery objectives & runbooks

Define RPO and RTO objectives with service owners. Map application, identity and infrastructure dependencies into a practical recovery sequence.

03

Restore testing & readiness

Plan authorized restore tests, capture outcomes and address failed steps. Coordinate recovery checks with incident containment and clean-system validation.

What you take into your service review

  • Agreed recovery objectives
  • Restore evidence and exceptions
  • Recovery runbook and responsibilities

Progress you can track

Agree the baseline and reporting cadence together. These are review measures, not promised performance figures.

  • Backup coverage and failed-job exceptions
  • Restore-test results against agreed objectives
  • Runbook gaps and recovery dependencies

From discovery to ongoing improvement

  1. 01

    Discover & prioritize

    Map critical services, assets, users and existing tools. Identify the gaps with the greatest business impact.

  2. 02

    Agree & activate

    Confirm licensing, access, change approvals, responsibilities and escalation. Validate the baseline before a controlled rollout.

  3. 03

    Operate & improve

    Review changes, exceptions and agreed measures. Assign the next improvements to named owners and track completion.

DIAMATIX · MDR360

MDR360 at the core. Managed controls around it.

MDR360 incident response can be coordinated with your backup and recovery plans. Operating backup infrastructure and a disaster-recovery service is a separate engagement; usable backups and technical feasibility remain essential.

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Clear scope. No assumed inclusions.

MDR backup-assisted recovery depends on available, usable backups. Backup infrastructure, storage, licensing and disaster-recovery operation are separately agreed.

Questions before you get started

Explore the other operational layers

Managed Firewall

For IT teams managing multiple sites, inconsistent firewall rules or a growing change queue who need clear operational ownership without losing approval control.

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Managed Endpoint Security

For organizations with distributed users, inconsistent protection policies or uncertainty about which endpoints are actually protected.

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Vulnerability Management

For teams facing long vulnerability lists, competing remediation priorities or limited evidence that fixes have reduced exposure.

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Security Awareness Training (SAT)

For businesses with regular phishing exposure, new starters or high-risk roles such as finance, HR and privileged IT users who need training that matches real workflows.

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Email Security

For organizations exposed to impersonation, invoice fraud, malicious messages or inconsistent email policies across users and business units.

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Data Loss Prevention (DLP)

For organizations handling personal data, intellectual property or commercially sensitive information across endpoints, email and cloud collaboration.

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Build the right service around your business.

Discuss your environment, priorities and existing tools with DIAMATIX. Start with what matters most, not a bundle you do not need.

Discuss your requirements