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DIAMATIX · Managed Services

Security Awareness Training (SAT)

Help your people recognize phishing, protect business information and report suspicious activity. Build a practical awareness programme that complements MDR360 detection and response.

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Is this right for your organization?

Security Awareness Training (SAT)

For businesses with regular phishing exposure, new starters or high-risk roles such as finance, HR and privileged IT users who need training that matches real workflows.

The business outcomes to work towards

  • Stronger recognition of suspicious requests
  • More confident reporting by employees
  • Targeted learning based on observed gaps

What the engagement can cover

Select the activities that match your environment. The final scope, ownership and service commitments are agreed before delivery.

01

Role-based learning

Scope short, practical learning on phishing, credential safety, information handling and payment verification. Adapt topics to roles and agreed languages.

02

Responsible phishing simulations

Agree recipients, scenarios, timing and privacy safeguards before campaigns. Use results to guide learning rather than blame individual employees.

03

Reporting & reinforcement

Clarify where suspicious messages should be reported and what happens next. Use follow-up learning and management reviews to sustain better habits.

What you take into your service review

  • An agreed training plan and campaign calendar
  • Participation, completion and simulation results
  • Improvement priorities for teams and management

Progress you can track

Agree the baseline and reporting cadence together. These are review measures, not promised performance figures.

  • Training participation and completion
  • Simulation reporting and interaction trends
  • Follow-up learning and role-specific gaps

From discovery to ongoing improvement

  1. 01

    Discover & prioritize

    Map critical services, assets, users and existing tools. Identify the gaps with the greatest business impact.

  2. 02

    Agree & activate

    Confirm licensing, access, change approvals, responsibilities and escalation. Validate the baseline before a controlled rollout.

  3. 03

    Operate & improve

    Review changes, exceptions and agreed measures. Assign the next improvements to named owners and track completion.

DIAMATIX · MDR360

MDR360 at the core. Managed controls around it.

SAT strengthens the human layer before an incident. MDR360 handles supported threat signals and authorized response; employee reporting channels and SOC escalation must be explicitly connected during scoping.

Explore MDR360

Clear scope. No assumed inclusions.

Training platform, languages, campaign frequency and employee-data handling are agreed before launch. SAT is scoped separately from MDR360; training does not guarantee that every phishing attempt will be prevented.

Questions before you get started

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Build the right service around your business.

Discuss your environment, priorities and existing tools with DIAMATIX. Start with what matters most, not a bundle you do not need.

Discuss your requirements