Managed Detection & Response as a Service (MDRaaS)
At DIAMATIX, we provide a cutting-edge Managed Detection & Response as a Service (MDRaaS) solution, combining our SHIELD XDR platform with the expertise of our 24×7 A-Team to deliver industry-leading security monitoring, rapid incident response, and proactive threat hunting. With increasing cyber threats targeting businesses of all sizes, our MDRaaS solution ensures that your organization remains resilient, secure, and compliant.
We offer two transparent packages—Standard and Advanced—each designed to cater to different operational and compliance needs. Whether your business requires essential threat monitoring or a comprehensive cybersecurity framework with enhanced recovery options, DIAMATIX has you covered.
Our MDRaaS is powered by Acronis EDR, Acronis XDR, SHIELD XDR, and robust network security from Fortinet, delivering a multi-layered, AI-driven security approach that ensures unparalleled protection against sophisticated cyber threats.
Standard Package: Core MDR Protection
The Standard Package is designed for organizations that require foundational Managed Detection & Response (MDR) services to detect, isolate, and remediate security threats in real time. It includes:
- MDR Onboarding – A structured onboarding process ensuring seamless integration with SHIELD XDR, configuring detection rules, and aligning security policies with business objectives.
- 24/7 Support – Direct access to DIAMATIX MDR specialists, providing expert guidance and issue resolution around the clock.
- 24/7/365 Threat Monitoring – Continuous, real-time security monitoring leveraging AI-driven analytics and behavioral detection to identify emerging threats.
- Event Triage & Prioritization – Advanced event correlation and classification, ensuring that critical threats are detected and escalated promptly.
- Rapid Threat Isolation – Immediate action by the MDR team to contain and mitigate threats before they spread within your network.
- 24/7 Threat Remediation – Expert-led response, including real-time remediation steps to eliminate malicious activities and protect your IT environment.
- Guidance on Incident Mitigation & Prevention – Providing security teams with best practices, actionable recommendations, and insights on how to mitigate, stop, and prevent security incidents.
- Basic SLA – Ensuring rapid response and resolution times in accordance with industry best practices.
Advanced Package: Enhanced Security & Business Resilience
The Advanced Package builds upon the Standard offering, adding additional layers of proactive security, business continuity, and rapid recovery capabilities. It is ideal for organizations with more complex infrastructures and strict compliance requirements. It includes everything in the Standard Package, plus:
- Advanced SLA – Enhanced Service Level Agreements (SLA) with faster response times, higher priority ticket resolution, and a dedicated security point of contact.
- Rollback & Recovery from Backups – Integration with backup and disaster recovery solutions, allowing for quick restoration of affected systems in case of a cyberattack or system failure.
- Detailed Multi-Channel Security Escalations – Comprehensive security event notifications delivered via multiple channels, ensuring that critical alerts reach the right stakeholders via SMS, email, phone calls, and instant messaging platforms.
- Proactive Threat Hunting – Regular deep-dive threat analysis and investigation beyond traditional alerting mechanisms, identifying and eliminating potential security risks before they become breaches.
- Custom Security Playbooks & Response Automation – Tailored response workflows and automated threat mitigation strategies, reducing response times and improving security efficiency.
Why Choose DIAMATIX MDRaaS?
- AI-Driven Security – Our SHIELD XDR, Acronis EDR, and Acronis XDR platforms leverage machine learning and AI to detect anomalies and respond to cyber threats efficiently.
- Robust Network Security – With Fortinet’s next-generation firewall protection, we ensure network-level security is seamlessly integrated into our XDR-powered security framework.
- Dedicated 24×7 Security Experts – Our team of experienced SOC analysts and security engineers works tirelessly to protect your business from evolving cyber risks.
- Fast Threat Containment & Mitigation – With real-time monitoring and automated response mechanisms, threats are neutralized before they cause significant damage.
- Seamless Integration with Existing Infrastructure – Our MDR services are designed to integrate smoothly with cloud, hybrid, and on-premises environments.
- Compliance Support – Ensure your organization adheres to regulatory frameworks such as GDPR, ISO 27001, NIS 2, HIPAA, and PCI DSS.
- Competitive Pricing – Unlike other providers, we have automated most of our internal processes and procedures, optimizing our team’s efficiency and allowing them to focus on mission-critical security tasks. This operational efficiency enables us to offer highly competitive pricing while maintaining the highest quality of service.
With DIAMATIX MDRaaS powered by SHIELD XDR, Acronis EDR, Acronis XDR, and Fortinet security, your organization benefits from an enterprise-grade security operation center (SOC) without the high costs and complexities of building one in-house.
Ready to elevate your cybersecurity strategy? Reach out to the DIAMATIX team for expert guidance, innovative solutions, and tailored support.
Saudi Arabia , Riyadh
