DIAMATIX Attended Acronis’ Partner Event in Sofia

DIAMATIX attended Acronis’ in-person partner event in Sofia: “The pivotal point of IT: Building services for the AI-first era.” The event brought together service providers, partners and Acronis representatives to present the direction of IT service delivery in the era of artificial intelligence.

DIAMATIX was represented by Sezen Anefi, Boyan Raychev and Ivan Dragoev, bringing together business, partner and technical perspectives on AI-first service delivery, automation and the evolution of managed services.

Focus on AI-First Service Delivery

The event focused on how service providers can use artificial intelligence, automation and platform-based delivery to build more scalable, efficient and responsive services for their customers.

In the context of managed IT and managed cybersecurity services, this direction is especially relevant. Artificial intelligence is no longer only a technological addition. It is becoming part of how teams process data, reduce manual steps and improve response speed.

The setting of the event also reflected the topic. It created a clear sense of where the service provider industry is heading, with technology, automation and operational expertise working together to support more reliable service delivery.

Importance for the Partner Ecosystem

As an Acronis Platinum Service Provider, DIAMATIX values opportunities to connect with the partner community and follow the direction of managed IT and cybersecurity services.

For managed service providers, this transformation is not only about new tools. It requires a clear operating model, reliable technical support and the ability to scale services according to customer needs.

DIAMATIX continues to develop its role in the partner ecosystem through 24/7 managed cybersecurity services designed to support MSPs and organizations that need continuous protection, clear response processes and trusted technical capacity.

Conclusion

Participation in the Acronis event in Sofia was a valuable opportunity for DIAMATIX to follow key trends in AI-first service delivery and stay close to the development of the partner ecosystem.

We thank Acronis for bringing partners and service providers together around topics that will continue to shape the future of managed IT and cybersecurity services.